Support

At Party City Casino, we know the value of reliable, accessible support. Whether you’re a new player with questions about our welcome bonuses or a regular looking for help with your account, our support team is always ready to assist. Every interaction is treated with care so you can play with confidence, knowing expert help is just a click or call away.

Multiple Ways to Reach Us

We offer several convenient ways to get in touch, so you can choose what works best for you:

Live Chat: Connect instantly with a support agent right from our website for immediate assistance. Our live chat is available 24/7, and most questions are resolved in just a few minutes.
Email: Send your queries to support@partycitycasino.com . We aim to respond within a few hours, though complex issues may take up to 24 hours.
Phone Support: Prefer a call? Reach us toll-free in the US and Canada at 800-684-1300. Our friendly team is available around the clock to walk you through any issue.

Self-Help Resources

For quick answers any time, our FAQ and Help Center offers solutions to the most common player questions. You’ll find step-by-step guides on topics like making deposits, withdrawing winnings, and understanding bonus terms. These resources are updated regularly, so you’re never left guessing.

Knowledgeable and Caring Team

Our support specialists are trained in all aspects of the casino experience—from game mechanics to payment options like American Express, Neteller, and Visa. If you have questions about transactions, account security, or gameplay on our RTG software, you’ll get clear, accurate answers from someone who genuinely wants to help.

We’re Here—Whenever You Need Us

No matter the hour or the question, you can always count on Party City Casino’s support team. We’re committed to resolving issues quickly so you can get back to enjoying your games and bonuses without interruption. If you ever need a hand, just reach out—it’s what we’re here for.