Terms and Conditions

Effective date: June 12, 2026

Introduction — how these site terms work

These conditions govern your access to and use of the Party City Casino website, player account, games, promotions, and related services. By registering, logging in, depositing funds, or otherwise using the platform you accept these site terms and agree to comply with the rules set out here.

This page explains the main rules, rights, and responsibilities that apply when you use Party City Casino. It is not exhaustive legal text, but it sets clear expectations about accounts, gameplay, deposits and withdrawals, promotions, and acceptable conduct.

Who can use the platform

Party City Casino is intended for adults only. You must be at least the legal gambling age in your jurisdiction to register and play. It is your responsibility to ensure online gambling is lawful where you are located.

We may restrict or block access in certain countries or regions. Access and availability of games, payment methods, and promotions may vary depending on where you are located. If access is restricted for your location, you must not register or use the service.

Account registration

To open an account you must provide accurate, complete, and current information. Accounts must be registered in your legal name, and you may only hold the number of accounts permitted by the operator. Creating multiple accounts to claim the same promotion or to bypass limits is not allowed.

You may be asked to update or correct your account information. If you do not provide valid details when requested, we may limit, suspend, or close your account until verification is completed.

Identity checks and verification

Party City Casino may request documents or information to verify your identity, age, address, ownership of payment methods, or other account details. Typical requests include government-issued ID, proof of address, and copies of payment cards or statements.

Verification is a routine security measure and may be required before deposits are accepted or withdrawals are processed. We will handle verification information in line with our Privacy Policy.

Use of the player account

You are responsible for maintaining the confidentiality of your login details and for all activity that occurs under your account. Accounts are personal and may not be shared, transferred, or sold. Allowing another person to use your account is prohibited.

If you believe your account credentials have been compromised, contact support immediately at support@partycitycasino.com or by phone at United States and Canada Toll Free: 800-684-1300.

Deposits, withdrawals, and balances

Party City Casino accepts a range of payment methods, subject to availability and eligibility. Available methods may include American Express, Bank Wire Transfer, Direct Deposit, Express Transfer, Neteller, Player to Player Fund Transfers, and Visa. The primary currency on the site is United States dollars.

Processing times, minimum and maximum limits, fees, and availability vary by payment method and by location. Withdrawal requests may be reviewed and subject to verification before approval. We may require identity or payment ownership checks, and we may pause or hold transactions while those checks are completed.

Always review the specific payment terms for your chosen method. The platform may update accepted payment methods from time to time.

Bonuses and promotions

Bonuses, free spins, and other promotions are governed by additional bonus terms that apply alongside these service terms. A current example of a welcome offer is a 200% match up to $1,500, but availability and terms may vary.

Promotional offers commonly include eligibility requirements, wagering or playthrough conditions, time limits, game restrictions, and maximum conversion or withdrawal limits. Some bonuses require opt-in or use of a bonus code. Read the specific promotion terms before participating. The casino reserves the right to refuse or adjust bonuses that are claimed in error or through misuse.

For full details on promotional rules, see our Bonus Terms.

Game availability and service access

We provide a selection of casino games, including slots, blackjack, roulette, video poker, craps, and live dealer titles, many supplied by third-party providers such as Real Time Gaming. Game rules, payout structure, and play options differ between titles.

Game availability may vary by location, device, or account status. Games, features, and promotions may be added, removed, suspended, or limited at any time for operational, regulatory, or technical reasons. Scheduled maintenance, software updates, or third-party outages can affect access.

Fair play and prohibited behavior

Players must use the platform lawfully and fairly. Prohibited conduct includes, but is not limited to:

• fraud, collusion, cheating, or attempting to manipulate game outcomes
• using false information to register or to claim promotions
• chargeback abuse or reversing legitimate transactions
• using unauthorized software, bots, or automated scripts to play or to harvest bonuses
• sharing, transferring, or allowing others to use your account

Violations of fair play or attempts to exploit system weaknesses may result in account restrictions, confiscation of winnings, and other remedies.

Restricted conduct and operator rights

If we reasonably suspect that rules have been breached, verification is incomplete, or abuse has occurred, Party City Casino may:

• refuse service or block access
• place holds on deposits, withdrawals, or balances
• suspend, restrict, or close accounts
• cancel or reclaim bonuses or promotional funds

Our actions will be proportionate and based on the facts available. We will aim to explain decisions and to provide appeal routes where appropriate.

Errors, mistakes, and technical issues

Occasionally, the site may display errors such as incorrect balances, pricing mistakes, display problems, or game malfunctions. Where an obvious mistake occurs, we reserve the right to correct it and to take reasonable steps to mitigate any unfair outcomes.

Interrupted sessions, unsupported devices, or third-party failures can affect game performance. If you experience a technical issue during play, save any relevant evidence and contact support. We will review incidents and act fairly based on the circumstances.

Responsible gaming and player protection

Gambling should be entertainment, not a source of income. Party City Casino supports responsible play. Tools and options may be available to help you manage activity—examples include deposit limits, session time limits, self-exclusion, and reality checks.

If you need assistance or suspect a problem with gambling, please consult our Responsible Gaming page for resources and contact options. You can also contact customer support for guidance.

Intellectual property

All content on the site—branding, graphics, text, software components, and other original materials—are owned by Party City Casino or its licensors. You may not copy, reproduce, republish, distribute, or commercially exploit site content without prior written permission.

Use of third-party trademarks and copyrighted materials is subject to the owner’s terms.

Third-party providers and linked services

Some games, payment services, and technical infrastructure are provided by third parties. These providers operate under their own terms and may impose additional rules or limits. We are not responsible for interruptions or losses caused by third-party failures beyond our reasonable control.

The site may contain links to other websites. Linking does not imply endorsement, and linked sites have their own policies.

Limitation of liability

To the fullest extent permitted by law, Party City Casino is not liable for losses or damages arising from:

• technical interruptions, server outages, or third-party failures
• your use of unsupported devices or software
• errors in gameplay caused by communication failures
• lost access due to regulatory restrictions or geolocation issues
• force majeure events beyond our control

We aim to operate fairly and transparently, and we will take reasonable steps to address legitimate complaints.

No guarantees

The website, games, and services are provided on an “as is” and “as available” basis. We do not guarantee uninterrupted access, continuous availability, or error-free operation. Features, games, and promotions may change or be withdrawn without prior notice.

Changes to the site rules

Party City Casino may update these conditions from time to time. The latest version published on the website will apply from the date it is posted, unless otherwise stated. You are encouraged to review these terms periodically; continued use of the platform indicates acceptance of any changes.

Related policies

You should also review our related policies for more detail on data handling, player protections, and promotional rules:

• Privacy Policy — /privacy-policy
• Responsible Gaming information — /responsible-gaming
• Bonus Terms and conditions — /bonus-terms
• AML and KYC procedures — /aml-kyc
• Cookie Policy — /cookie-policy

Contact information

If you have questions about these site terms or how they apply to your account, contact our support team:

• Email: support@partycitycasino.com
• Phone: United States and Canada Toll Free: 800-684-1300

We strive to respond promptly and to provide clear answers about account rules and procedures.

These conditions are designed to create clear, fair expectations for using Party City Casino. By using the site you agree to play responsibly, follow the rules, and cooperate with reasonable verification and security checks. If anything here is unclear, reach out to support so we can help.